ALiS Online uses multiple servers and services to produce the environment that users talk, chat, teach and learn in. Many of the servers are cloud based and do not have static addresses. All data is stored on Microsoft Cloud servers located in Western Europe.

As such, your organisation may need to allow ALiS Online.exe access to the following:

UDP    9987
UDP     5055
UDP     5056
UDP     5058
HTTP     80
HTTPS    443

If your staff or students are still experiencing difficulty connecting to sessions please email us at